Updated in May 2024
Novacpayments.com (“platform”, “website”) is operated by NOVAC Payments Solutions Limited (“We”, “us” “our”). We are registered in the Federal Republic of Nigeria, with RC No. 7090250 duly authorized with the Central Bank of Nigeria and have our principal office at 3B Onikepo Akande, off Admiralty Way, Lekki Phase 1, Lagos State, Nigeria. Novac Payments is a payment solution provider that facilitates payments through its platform for customers and merchants across various industries. This Terms of Use is an agreement between you and Us. It details our obligations to you. It also highlights certain risks on using the services and you must consider such risks carefully as you will be bound by the provision of this Agreement through your use of this website or any of our services.
We take reasonable measures to manage your personal information in line with NDPR and global best practices. Refer to our Privacy Policy to understand how we use and protect your information.
This Website and the Services offered are not directed to, nor do they knowingly collect information from, or provide any services to, Individuals under the age of eighteen (18).
By accessing or using Novac, you agree to comply with the terms and conditions of our Acceptable Use Policy.
You may not use Novac in connection with any product, service, transaction or activity that:
You may not use Novac in connection with any product, service, transaction or activity that:
When we consider that a breach of this policy has occurred, we may take such action as we deem appropriate. Failure to comply with this policy constitutes a material breach, upon which you are permitted to use, navigate, access or visit our site, and may result in our taking all or any of the following actions:
We exclude our liability for all actions we may take in response to breaches of this acceptable use policy. The actions we may take are not limited to those described above, and we may take any other action we reasonably deem appropriate.
If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party. We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our opinion you have failed to comply with any of the provisions of these terms of use.
The terms for using this website can change, so be sure to review them whenever you visit and you wish to use our services. The site itself may also be updated from time to time, reflecting adjustments to what we offer and how we operate. The website is provided “As Is” and its content are made available to you on a non-exclusive, limited, and revocable basis. We reserve the right to terminate your access to the Website at any time, without notice. We make no warranty, representation, or guarantee that the Website or any content thereon will be uninterrupted or continually available. We may suspend, withdraw, or restrict access to all or portions of the Website for operational or business reasons. We will endeavour to provide reasonable notice in the event of any suspension or withdrawal. You represent and warrant that all registration information you submit to the Website is current, complete, and accurate. You are responsible for ensuring that all users accessing the Website through you are aware of these Terms of Use and any other applicable terms and conditions, and that they comply therewith.
In consideration for your use of our website and services, you agree to fully compensate and hold us harmless for any and all third-party claims, lawsuits, losses, damages, or expenses (including attorney fees) arising from your use of the site, services, content provision, or any breach of these Terms and Conditions by you.
Please note that these terms of use, their subject matter and their formation (and any non-contractual disputes or claims), are governed by laws of the Federal Republic of Nigeria.
In the event of any controversy or disagreement arising under or in connection with this Policy, the Parties hereto agree to utilize their best efforts to resolve such dispute amicably through good faith discussions for a period of ninety (90) business days from the date of the dispute's inception. Failing amicable resolution within said timeframe, either Party may initiate mediation by providing the other Party with fifteen (15) days' prior written notice. The dispute shall then be submitted to and determined by a Mediator appointed by the Lagos Multi-door Courthouse.